35+ Years of Antenna Installation Experience

If you need a new antenna, need your old one fixed, or are generally having issues getting good reception, then give us call today. We have over 36 years experience in antenna installations and repairs.

TV Antenna

Free to Air Digital TV Antenna

Following the switch over to digital TV and the consequent retune (check out communications.gov.au for more information), now’s a good time to check if your TV antenna system is in the right shape and form, especially if it’s been exposed to harsh weather over an extended period.

Digital TV means a host of new channels should be available in your area, so make sure your antenna isn’t coming between you and good reception!

Satellite Reception

Satellite Free to Air

All Australians should be able to receive free-to-air television, either terrestrially or via satellite (if terrestrial coverage is not available), provided they have the correct receiving equipment. TV broadcasters offer this service, with support from the Australian Government.

The TV signal coverage you can receive depends on where you live and the surrounds. Some areas are on the edge of coverage limits, so it’s important to have your antenna system fully optimised. If you live outside the terrestrial television coverage, you can still receive a full set of digital channels via satellite.

Signal Booster

Poor Signal Solutions

The most common cause of poor TV antenna reception is that thing on the roof, your TV antenna. A television antenna that’s poorly maintained, broken or incorrectly installed is likely to be behind your reception problems.

Boosters can be used in areas where television signals are very weak because of intervening terrain, or due to the distance to the broadcast transmitter.

If you have the right equipment, you’ll be much less susceptible to reception problems. Some elements are essential when assessing your antenna system, including:

  • Where you live – this determines signal coverage and frequencies.
  • What equipment you have – the simpler, the better! You need an excellent single antenna, a good cable and a fly lead.
  • How it’s installed – your antenna should be outdoors, pointing towards the right TV tower and correctly ‘polarized’.
  • How it’s maintained – make sure your antenna isn’t rusty or broken and has no missing elements.

 

A simple antenna system consists of an outdoor antenna, a coaxial cable, and a fly-lead between the wall plate and TV. For many of us, this is all far too technical. The best option is often to give us a call and we can run through what we need to do to help you get the best setup.

 

“Very professional, courteous and affable, and punctual to boot. Turned into a quite difficult job, over multiple roof levels, but perseverance paid off. Reception is now picture perfect.”

Lionel Viney

Antenna Installation and Repairs

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Frequently Asked Questions

We have 44 five star reviews on google (at the time of writing).

An expert from your area will know the region’s specific antenna requirements and consider the following factors:

  • What channels are required?
  • What signal coverage (strength) is available?
  • What, if any, reception problems exist in the area?
  • Will a masthead or distribution amplifier (signal booster) be necessary?

Using a local supplier that knows your are will produce the best results.

The best way is to give us a call on 0490 777 033. Your antenna is only doing its job correctly if it can receive television signals in your area. The design, size and type of antenna and how it’s installed can affect its performance. The size and shape of an antenna depend on two key features:

  • Which specific frequencies the antenna is designed to receive.
  • The gain of the antenna — in areas of poor reception, it may be necessary to increase the received power of the broadcast signal with a more directional, higher gain and frequency band-specific antenna.

The right Digital Terrestrial Television signals in Australia are broadcast in VHF Band III (VHF channels 6–12) and UHF Band IV and V (UHF channels 28–51).

Your antenna needs to be designed to receive the particular television frequencies in your area. Remember that television frequencies are location-specific, so check out the mySwitch website for tailored information before buying an antenna.

Masthead amplifiers (MHA) or distribution amplifiers often called ‘signal boosters’ are not an integral part of what we call ‘optimized television receiving installation’. They should be installed only if necessary. These kinds of devices can cause reception difficulties and even interfere with your neighbours’ TV reception, so do your research before using them.

An MHA or ‘booster’ should only be used in areas where television signals are very weak because of intervening terrain, vegetation and buildings, or due to the distance between the broadcast transmitter and television antenna. An MHA is typically installed next to your TV antenna.

A distribution amplifier is used to distribute the signal to several television receivers. Unlike an MHA, a distribution amplifier is installed within the building in which it operates, usually within the roof area. Distribution amplifiers can be used in houses with multiple TV sets, hotels, motels, blocks of units and similar high-occupancy buildings.

If your local expert determines that a masthead or distribution amplifier is necessary to provide enough signal level to your television receivers, we strongly advise that you ask her or him to install an amplifier with a built-in filter or to install a filter in front of the amp. This will limit the potential impact of mobile broadband signals on your television reception.

Television signals are transmitted either horizontally (H) or vertically (V). This is called ‘signal polarisation’. Your antenna should be installed so that its elements match the signal polarization – that is, antenna elements should be mounted horizontally to receive horizontally polarised TV signals and vice versa.

Signal polarisation is also location-specific, l thoroughly check for any polarisation before installing your antenna.

Climbing on the roof is extremely dangerous, so contact the experts to make sure your antenna is safely and correctly installed.

Your antenna should be mounted outdoors, up to five meters high for urban and suburban areas and up to 10 metres high for some rural areas or areas with marginal coverage, pointing towards the TV tower that provides the best television coverage for your area.

The signal level may vary significantly for different locations on your roof. Your antenna installer should be able to do a site survey and find the best place for your antenna on your roof, free of local clutter (big trees and surrounding building) and other domestic signal obstacles.

If you’re replacing your antenna, don’t assume the best spot is an existing location/pole. The environment may have changed due to mature trees and new buildings. A fresh site survey for good signal strength and a quality signal may be necessary but remember that this is a job best left to the experts!

For good TV reception, you should use so-called ‘quad-shield coaxial cable’ (type RG6) with ‘F’ type connectors. Quad-shield cable provides better shielding against noise and external interference than single- or dual-shield cables.

Fly leads, which are used to connect wall outlet plates to either the set-top box or TV, are the weakest link in the antenna installation.

Quad-shield fly leads provide superior performance compared to other types. You should take care to maintain adequate clearance (at least 50 mm) from AC mains power cabling and leads to minimising induction of impulse noise. Excessive bending and long fly leads can also cause problems for TV reception. It’s best to use custom-made fly leads rather than connecting two or more leads.

Sometimes you need to use ‘splitters’ to divide the signal from the antenna so that two or more TV receivers can operate efficiently from one antenna system. But be careful—using a splitter can mean some loss of signal.

A suitable antenna will meet the following essential criteria:

  • Provides enough signal gain for your particular frequencies so your TV receiver will get a stable enough signal level without requiring additional signal amplification (a signal booster).
  • Shows excellent direction and connectivity and front-to-back ratio, so it minimises reception of unwanted signals.
  • Is robust enough to withstand harsh weather conditions or the continual attention of large Australian birds.

Your antenna is only doing its job correctly if it can receive television signals in your area. The design, size and type of antenna and how it’s installed can affect its performance. The size and shape of an antenna depend on two key features:

  • Which specific frequencies the antenna is designed to receive.
  • The gain of the antenna — in areas of poor reception, it may be necessary to increase the received power of the broadcast signal with a more directional, higher gain and frequency band-specific antenna.

The right Digital Terrestrial Television signals in Australia are broadcast in VHF Band III (VHF channels 6–12) and UHF Band IV and V (UHF channels 28–51).

Your antenna needs to be designed to receive the particular television frequencies in your area. Remember that television frequencies are location-specific, so check out the mySwitch website for tailored information before buying an antenna.

Some antennas will rarely give you good TV reception and are best avoided:

  • Indoor antennas (sometimes called ‘rabbit ears’) in areas of high signal strength, an indoor antenna may just be sufficient to receive some or all TV channels. However, it may make your signal more susceptible to interference.
  • Antennas designed to receive either FM radio or TV channels in the VHF band 1 and 2 (channel 0–5).
  • Multiple antennas, combined and used to receive signals from a few broadcasting sites, will make your receive system prone to interference and reception difficulties. Talk to your antenna installer about removing any legacy antenna that is no longer needed.

Areas of Service

We offer a range of onsite services to customers in northern NSW, and the Gold Coast. These include antenna installation and repair, satellite dish installs, help with getting clear reception and much more.

We are based in Tweed Heads Shire and service the following areas: Bilambil, Currumbin, Coolangatta,Tweed Heads (South & West), Broadbeach, Currumbin, Piggabeen, Chinderah, Kingscliff, Casuarina, Terranora, Murwillumbah, Urlip, Carool, Tallebudgera Terranora, Cobaki, Elanora, Palm Beach, Cudgen, Cabarita Beach, Hastings Point, Tumbulgum.